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GUEST EXPERIENCE TEAM – AMBASSADOR PROGRAM

WHO WE ARE:

The Tim Hortons Field Guest Experience Team strives to create a world-class guest experience for all fans. We work to create memorable moments that enhance the event experience and foster a lifelong Hamilton Tiger-Cat and Forge FC passion. Our Ambassador Program is a free service we are providing to any visitors at our stadium, and it covers three main areas:

ACCESSIBLE ESCORTS

For visitors with accessibility needs, who would like to request a wheelchair and staff support in getting to their seats.

IN-SEAT VISITS

For visitors celebrating a special occasion, who would like to set up a surprise visit from Tim Hortons Field staff.

MEDICAL/DIETARY FOOD ASSISTANCE

For visitors who require special exemptions for outside food and beverages.

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